Terms & Conditions
Acceptance of the Clearblue Advice Centre’s Terms and Conditions
By using this service (as defined in section 1.1 below) you are deemed to understand, consent to and agree to be legally bound by these Terms and Conditions. If you do not understand and agree to these terms and conditions you should not use this service.
1.1 Clearblue (‘We/Us/Our’) undertake to send the User (‘You/Your’), for a free online consultation, which is conducted as email communication and a live chat service on the website, with a UK General Medical Counsel registered medical practitioner (‘the Doctor’) to assist You in answering a medical question relating to your pregnancy situation (the ‘Service’). All Services are supplied to Clearblue by Doctor2Go Ltd.
2. Such Service is subject to the terms and conditions of this Agreement.
3. The ’Ask the Doctors’ Service offered through clearblueadvice.com entitles You to one (1) Free consultation with the Doctor, comprising of one (1) question from You, one (1) reply from the Doctor, followed by one (1) follow-up question from You and one (1) reply to the follow-up question from the Doctor. This Service is conducted via email.
4. Your email will be responded to by the Doctor within 48 hours of receipt of Your question [or follow-up question] by the Doctor. Response time is excluding bank holidays and weekends, where questions will be anticipated to be answered within 72 hours from date and time You submit your email.
5. Warranties by You:
You agree that the question is related to Your own pregnancy situation and You agree that all information provided in the consultation to be truth and complete to the best of Your knowledge, revealing and disclosing all relevant information.
You understand that this service does not offer medical advice for conditions not related to pregnancy and so this Agreement becomes immediately void if Your question is not medically related to Your pregnancy situation.
You agree that We have advised You of the importance of keeping Your GP informed about Your medical situation and that We have offered to inform Your GP if You consent and provide Us with the relevant contact details.
You agree to supply an email address and You consent to Us contacting You for promotional, informational or other purposes (please see section 4.1 if you want to opt out of this communication).
6. Warranties by Us:
We warrant and undertake that Your consultation will only be viewed by the Doctor, his/her medical staff and employees or subcontractors of SPD Development Company Ltd (SPD is the manufacturer of the Clearblue products) for the purpose of answering Your question.
2. Intellectual Property
2.1 All material contained and presented on this website, including but not limited to text and graphics is Our copyright or similar rights, unless otherwise expressly stated.
2.2 We reserve all its rights and strictly forbid any unauthorised use or duplication. Any statutorily authorised rights to print or download are strictly limited for your sole personal use. No material, however, can be used for any commercial purpose whatsoever.
2.3 Any copies of the pages of this website which You save, by any means whatsoever can only be used for subsequent viewing purposes or to print extracts for Your personal use.
2.4 Unless otherwise expressly permitted in writing, You may not create a database in any form whatsoever of these web pages.
3.1 We do not represent nor make any warranty in respect of the accuracy, reliability or continuous supply of any of the information on this website. The services and information contained on this website are only for general information and use and are not intended to address Your particular requirements.
3.2 Any reliance You place upon any material on this website will be at your sole risk. We reserve the right in Our sole discretion, but without any obligation, to make amendments or improvements to, or withdraw or correct any error or omission in any portion of the material without notice.
3.3 In particular, Our services and information do not constitute any form of advice or recommendation by Us and are not intended to be relied upon by You in making any specific medical or other decision. Additionally the written advice provided is not intended to be a substitute for face to face medical advice. Appropriate independent medical advice should be obtained before making any decisions.
3.4 Our services and the materials on this website are provided by Us on an “as is” basis, and We expressly disclaim any and all warranties (subject to clause 1.7 above), express or implied, to the extent permitted by applicable law.
3.5 To the fullest extent permitted by applicable laws, We hereby exclude liability for any claims, loss, demands or damages of any kind whatsoever with respect to Our services, information and materials given by Us including, without limitation, direct, indirect, incidental or consequential loss or damages. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise.
3.6 Your visit to and use of this website and any dispute over liability is subject to these Disclaimers and the laws of England and Wales.
4. Privacy Statement
4.1 We are committed to protecting and respecting your privacy and to using technology to enhance your online security. Before you use certain areas of this website We ask you to register on it by requiring you to enter some, not all your personal information, including ‘sensitive personal data’ as defined by the Data Protection Act I998 (‘the Act’). We will not release to any third party any personally identifying information obtained in this way, without your prior written consent. We will only use the information that we collect about you lawfully and in accordance with the Act. In respect of the aforementioned ‘sensitive personal data’ by accepting this Agreement You grant Us explicit consent to collect such data. You have the right to access your personal information held by Us in accordance with the Data Protection Act 1988. You may contact Us in relation to your personal information at firstname.lastname@example.org
4.2 We will limit the collection and use of such information to the minimum required to deliver, develop and improve our services and other opportunities and the better administration of the Doctor’s consultation.
4.3 The personal information which we hold will be held securely in accordance with our internal security policy and the law.
4.4 To make sure your personal information remains confidential, we communicate these privacy guidelines to all of Our employees.
4.5 This website may contain links to other websites. However, we do not share your personal information with those websites and are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. Accordingly, this privacy statement and policy apply only to this website and not to linked websites.
4.6 Your visit to and use of this website and any dispute over privacy is subject to this Statement of Privacy and the laws of England and Wales.
4.7 This Statement is applicable only to information collected from You during Your visit to this website. We will display a prominent notice on this website’s home page whenever this Privacy Statement is updated or changed and you should check our Privacy Statement periodically. By choosing to continue usage of this website, You agree to the terms of this Privacy Statement.
5. Exclusive jurisdiction of the English courts
If any of these terms and conditions should be determined to be illegal, invalid or otherwise unenforceable by reasons of the laws of any state or country in which these terms and conditions are intended to be effective, then to the extent and within the jurisdiction which that term or condition is illegal, invalid or unenforceable, it shall be severed and deleted from the agreement and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. The above terms and conditions shall be governed by and construed in accordance with English law and you irrevocably submit to the exclusive jurisdiction of the English Courts.
6. Change to Terms and Conditions
We reserve the right to change these terms and conditions at any time by posting changes online. You are responsible for regularly reviewing information posted online to obtain timely notice of such changes. Your continued use of the service after changes are posted constitutes your acceptance of these terms and conditions as modified by the posted changes.